Buying from an overseas supplier is only part of the process. Your goods still need to be collected, shipped, cleared through customs and delivered to their destination.

We help coordinate these stages with suppliers, freight partners and clearing agents. We also help you understand the documents required, suitable shipping options and estimated costs before your shipment leaves.

That includes looking beyond the supplier’s price to consider shipping, duties, taxes and other charges that may affect what your products ultimately cost.

What we help with:

• Comparing air freight, sea freight and express courier options

• Coordinating shipping arrangements and supplier communication

• Preparing and checking shipping information and documents

• Estimating import costs to help you plan your budget

• Coordinating customs clearance with the relevant clearing partners

• Arranging delivery of cleared goods to your premises or our warehouse

You can come to us before placing an order or after finding a supplier. We will assess where you are in the process and explain what needs to happen next.

Explore Importing and Customs➡️

When boxes start taking over your home or office, finding space is only half the challenge. You also need to know what has arrived, what is available and what has already left.

We receive, organise and store your products in our South African warehouse. Stock movements are recorded, and agreed reports help you keep track of quantities and plan your next order.

Whether you need temporary storage for an incoming shipment or an ongoing home for your products, we assess the space and handling your stock requires.

What we help with:

• Receiving deliveries and checking them against the supplied information

• Organising products so they are accessible when needed

• Short-term and long-term storage, subject to availability

• Recording incoming and outgoing stock

• Providing agreed stock reports

• Preparing stock for collection, bulk dispatch or individual order fulfilment

Your products have a place, and you have a clearer view of what is happening with them—without managing a warehouse yourself.

Explore Warehousing and Stock Management➡️

A customer has placed an order. Now someone needs to find the correct item, check the quantity, pack it and get it ready for the courier. This process is called order fulfilment.

We handle these practical steps using the stock held with us and the order information you provide through an agreed process. From a single product to a parcel containing several items, we help prepare orders for courier collection and delivery.

You spend less time surrounded by boxes and shipping labels, and more time looking after your customers and business.

What we help with:

• Receiving and processing order information

• Picking the correct products, sizes, colours and quantities

• Checking orders before packing

• Packing parcels using agreed packaging requirements

• Preparing shipping labels and coordinating courier handover

• Recording dispatched stock and handling returns where arranged

We agree on processing times, packaging and courier arrangements with you at the start, so you know how your orders will be handled.

Explore Pick, Pack and Fulfilment➡️

An online marketplace is a platform, such as Takealot, where customers can buy products from different sellers. Getting your products listed is the first step—keeping the information, pricing and stock up to date takes ongoing attention.

We help prepare and manage the work behind your marketplace presence. That includes explaining your products clearly, organising listing information, reviewing prices and coordinating promotional opportunities.

Already selling? We can also review existing listings and identify where clearer descriptions, better images or more accurate information could help customers make a decision.

What we help with:

• Preparing product information for marketplace submissions

• Writing clear, search-friendly titles and descriptions

• Organising features, specifications and image requirements

• Reviewing pricing, platform fees and promotional offers

• Coordinating stock updates and marketplace communication

• Updating listings and supporting ongoing account activity

You can ask for help with a specific listing project or regular account support. Marketplace approval and sales depend on the platform and customer demand, but we help you present and manage your products more effectively.

Explore Marketplace Management➡️

Do you need a website that explains your offer clearly? Product photos that show the details? Or help deciding what to focus on next?

Our Brand & Growth Support brings together the practical work that helps customers discover, understand and feel confident in your business. We work with you on the areas that need attention, whether you are preparing to launch or improving an established brand.

You do not have to change everything at once. We help you prioritise the work according to your goals, budget and current stage.

What we help with:

• Business planning and product-launch guidance

• Website design, page content and product presentation

• Product photography and visual content

• Packaging and label guidance

• Pricing reviews that consider your costs and margins

• Digital advertising planning and management

• Ongoing coordination and account support where required

Choose a single project or combine several services. The aim is to give your business a clearer direction, a more consistent presentation and practical support as it grows.

Explore Brand and Growth Support➡️